ChorePaws is a family task and virtual-pet service. An adult manages the account and any subscription. Family plans renew monthly or yearly until canceled. You can request a refund for unused subscription time.
Plans and pricing · Cancel renewal · Request a refund · Privacy policy
1. Who provides ChorePaws
ChorePaws is operated by HONG WEIHAO, an individual operator based in China, under the Himula brand ("we", "us", or "our"). These terms cover ChorePaws at chorepaws.himula.com. Contact us at support@himula.com for service, billing, refunds, privacy, or security questions.
2. Adults manage family accounts
You must be at least 18 and able to enter into a binding agreement to create and manage an account or make a purchase. By using the service, you agree to these terms. A child uses a member profile under their parent or legal guardian's supervision; a member profile is not a separate purchasing account. You must have authority to provide information about each member you add.
Keep your login and family PIN secure, supervise access on shared devices, and tell us about suspected unauthorized use. Each person using a shared device may be able to switch between its available member profiles. Family management and payment actions are reserved for the adult account owner.
3. What the service provides
ChorePaws is a digital software service for assigning tasks, building routines, tracking weekly goals, and caring for virtual pets. It does not provide childcare, professional education, medical advice, financial services, or a guarantee of any behavioral outcome.
Pet Coins are earned inside the product. They are not sold for money, transferable funds, cryptocurrency, or redeemable cash. Virtual pets, food, and progress are digital features, not physical goods. There are no child-facing real-money purchases, paid loot boxes, public social profiles, or open-ended AI chat.
4. Free and Family plans
The Free plan costs $0 and does not require a payment method. It includes one active member profile, up to three active one-time tasks, and the core pet experience. Repeating tasks and weekly goals require Family.
Family includes up to ten active member profiles, unlimited active tasks, daily or selected-weekday routines, and up to three weekly goals per active member. Standard prices are US$4.99 per month or US$49.99 per year, before applicable taxes. Monthly and yearly plans have the same features. See pricing for availability. There is no free trial.
5. Payment, delivery, and renewal
When purchasing a Family subscription, you choose a monthly or yearly billing period and authorize recurring charges to your selected payment method for that period until canceled. Payment processing is handled through Waffo Pancake. Any payment-provider terms shown at checkout also apply to that transaction.
Prices are in US dollars and exclude applicable taxes unless stated otherwise. The checkout shows applicable taxes and the final amount before you confirm payment. Family access starts after successful payment confirmation and applies to your account electronically; no shipping is involved. Contact support if a confirmed payment has not activated access.
Your subscription renews automatically for the same billing period unless you turn off renewal before the next charge. A failed payment may affect Family access. Material price changes will be communicated before they apply to a future renewal; you may cancel before the changed price takes effect. A page labeled test mode does not create a real-money purchase.
6. How to cancel automatic renewal
In the family workspace, open the account/profile menu, choose Plans & billing, open Manage subscription, and select Cancel automatic renewal. Complete the account verification shown. Check that the page confirms renewal is off and displays the date your access ends. If you cannot access the account or the cancellation does not complete, contact support@himula.com from your registered email.
Turning off renewal stops future scheduled renewals once confirmed. Family access remains available through the paid period. This action does not automatically request a refund. After Family access ends, Free limits apply; ending a subscription does not by itself delete your family account or pet progress.
7. Proportional refunds
You may request a refund for the unused time remaining in your current paid monthly or yearly period. The calculation uses the subscription fee actually paid for that period, multiplied by the unused portion of that period. The cutoff is when we receive your refund request, after account ownership is verified. We do not reprice used days at a higher monthly rate when refunding an annual plan.
We confirm the amount and the date Family access ends as part of handling the request. Once the unused period is refunded, the corresponding Family access ends and future renewal is stopped. Used time and already fully elapsed periods are not refundable under this policy. Verified duplicate or incorrect charges and any non-waivable legal refund rights are handled separately.
See our Refund Policy for the calculation, request process, tax treatment, and processing time. It forms part of these terms.
8. Your content and acceptable use
You retain your rights to task descriptions and other content you submit. You allow us to store, process, and display that content only as needed to operate, protect, and support ChorePaws. Our software, artwork, and branding remain ours or our licensors'. You receive permission to use them through the service for your household.
Do not upload content you lack permission to use; include unnecessary sensitive information about a child; harass, exploit, or endanger anyone; use the service fraudulently; access another household without permission; compromise the service's security; or resell access without permission. Account restrictions may be applied to protect users or comply with law.
9. Privacy and account closure
Our Privacy Policy explains what we process and how to request access, correction, or deletion. Send account-closure requests from your registered email to support@himula.com. We verify ownership and address ongoing subscriptions before removing account records. A closure request is separate from a refund request; tell us if you want both.
10. Availability and responsibility
We maintain the service but cannot promise uninterrupted availability or that every task or pet interaction will work without errors. We are responsible for obligations that applicable law places on us. You are responsible for supervising real-world tasks and ensuring that they are safe and appropriate for the member performing them. Nothing in these terms excludes rights or liability that cannot legally be excluded.
If we discontinue a paid service or end your access for reasons unrelated to your breach of these terms, we will refund the unused prepaid subscription time. We may suspend access to address security incidents, fraud, serious misuse, or legal requirements.
11. Changes and disputes
We may update these terms as the service changes, with the effective date shown here. We will provide notice of material changes before they take effect where required by law. Changes do not retrospectively remove an existing refund entitlement.
These terms are governed by the laws of the People's Republic of China, subject to any mandatory consumer protections applicable where you live. You may contact support to resolve a concern; doing so does not prevent you from exercising legal rights or contacting your payment provider.
12. Contact
Operator: HONG WEIHAO, China · Brand: Himula · Product: ChorePaws.
Support, billing, refunds, and privacy: support@himula.com.